FREQUENTLY ASKED QUESTIONS.

How can we help?

DO YOU SELL INK CARTRIDGES?

No.

HOW BIG CAN YOU PRINT?

We can print almost any size! We have a digital print press that prints up to A3 (297mm x 420mm) in size and large format machines that can print up to 1600mm wide and 50 metres long. Not all papers and substrates can go as wide as this, so please ask us for more details.

I’D LIKE SOME PRINTS BUT DON’T KNOW WHERE TO START!

We have a team of designers who can help set your artwork up ready for professional print. We can either completely set it up for you at a charge of £40/hour or give you advice on what you need to do.

DO YOU MAKE SOCK WRAPS?

Yes we do! Just let us know the size you would like them, where the creases go and the type of paper you would like them on. Past customers have often gone for Eco Kraft 280gsm card and the size is 265mm x 60mm flat with the creases at 90, 20, 90 and 20mm.

DO YOU PRINT ON RECYCLED PAPER?

We have some recycled paper in stock but it isn't always cost effective. All of our papers are FSC approved.

DO YOU PRINT WITH VEGETABLE INK?

No, only wax based toner for our digital print, and either latex ink for anything that needs to be waterproof and water based ink for our large format prints.

WHAT ARE THE DELIVERY COSTS?

For any parcel up to 10kg in weight and less than 1 metre in length the cost is £16 inc VAT. The price increases for heavier parcels.

WHAT BINDING OPTIONS ARE THERE?

We can suggest what binding options for books would work best for you but as a guide we offer saddle stitch (stapled), wirobinding (many rings binding) and perfect binding (glued on one edge with a wrap around cover, like a standard paperback book you'd find in the book shop)

WHAT ARE ARTWORK GUIDELINES?

We require 3mm bleed and crop marks on artwork supplied and the file to be supplied as a high quality PDF. We can accept files not meeting these standards but there is a £15 set up fee to make the files ready for our machines. In some cases we won't be able to use your supplied artwork and will let you know if this is the case and make suggestions about what you can do.

WHAT IF I HAVE A BIG FILE TO PRINT?

Please send any large files using a file sharing service like Dropbox or send via WeTransfer

WHAT IS YOUR COOKIE POLICY AND YOUR PRIVACY POLICY?

Our website address is:

https://printbureau.co.uk

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.

These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments and contact form entries may be checked through an automated spam detection service.

Finally, if you have any questions at all about your data in relation to our website please email info@printbureau.co.uk


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